Q: How can I obtain tips on prolonging the service life of my handpiece?Ī: View our Handpiece Care Brochure for information about the necessary care and the consequences of incorrect care with simple descriptions and visual representation. Any repairs under $150 will automatically be repaired and billed. Q: What happens if I need a quote or estimate for repair?Ī: When directed, KaVo will provide estimates for repair to be communicated through your preferred dealer. Q: What if I do not wish for my equipment to be returned?Ī: If you decide not to repair and do not want it back KaVo can dispose of your equipment with written authorization. Call 1-888-ASK-KAVO to check repair conditions and get an estimate of time for the service needed. Inspired by the feedback and requests of our astute customers, we’ve created the most technological advanced, comfortable and simple-to-operate dental chair available on the market. We normally do not offer rental equipment for handpieces. KaVo dental chairs including our ESTETICA E70/E80 Vision epitomize our unprecedented product quality. Can I get a rental while my product is being repaired?Ī. On average, the estimate process takes 10 to 12 days. Estimates are prepared within three business days of receiving approval documentation. We try to achieve the quickest turnaround possible, which is usually four business days or less for warranty and pre-approved repairs. Depending on how many repairs are received in a day and the type of service requested, etc. There are a lot of variables that affecting turnaround time. How long does it take to repair my product?Ī.
Therefore, it is required that all repairs have a dealer and repair purchase order number assigned to the equipment for KaVo to complete the repair process.
Distribution and transactions of KaVo products are handled through our authorized dealer partners. Why would I need a repair number from a dealer when I am requesting repair service from KaVo directly?Ī. View handpiece and small equipment warranty information here. What is the Warranty period for the repair KaVo just performed?Ī. Get answers to common handpiece services and repairs frequently asked questions. NOTE: All warranty and paid repairs are automatically returned via UPS ® 2nd day air (QUATTROcare Plus returned via UPS Ground). Adhere the shipping label to the box, and ship.** If claiming warranty, include a copy of the dealer invoice. Include your Service Request Form and if applicable, your dealer invoice. Packing and Shipping - Pack your equipment securely for safe transit. If you are using your own box, complete the. Shipping Label - A shipping label is provided with the KaVo Service Box.
#Kavo dental chair service manual download
If you are using your own box, download it here. As indicated on the form, please detail the problem with your equipment.
Service Request Form - The KaVo Service Box will contain your completed service request form and shipping label. KaVo Service Box Request - For handpieces, have a KaVo Service Box mailed to you, or use your own box for small equipment like QUATTROcare™ Plus. Obtain your purchase order number and copy of your invoice. Warrantied and pre-approved repairs will automatically be repaired and returned. Call Your KaVo Dealer - Call your authorized KaVo dealer representative to initiate a paid repair order.
0 kommentar(er)
